Our Commitment: At ACED, we believe in transparency and protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our educational platform at aced.live.
1. Information We Collect
1.1 Account Information
When you create an account on ACED, we collect:
- Name: Your first and last name for personalization
- Email Address: For account authentication and communication
- Password: Securely encrypted and stored
- Profile Picture: Optional, if you choose to add one
1.2 Learning Data
To provide personalized learning experiences, we collect:
- Course enrollment and progress information
- Lesson completion status and quiz scores
- Time spent on learning activities
- Interactions with our AI tutor
1.3 Technical Information
We automatically collect:
- Device type and browser information
- IP address and general location (country/city level)
- Usage patterns and session duration
2. How We Use Your Information
We use collected information to:
- Provide Educational Services: Deliver courses, track progress, and personalize your learning experience
- Improve Our Platform: Analyze usage patterns to enhance features and content
- Communicate: Send important updates, learning reminders, and promotional content (with your consent)
- AI-Powered Assistance: Power our 24/7 AI tutor to provide personalized help
- Security: Protect against fraud and unauthorized access
3. Data Storage and Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using SSL/TLS
- Passwords are hashed using secure algorithms
- Regular security audits and updates
- Access controls limit who can view your information
Your data is stored on secure servers. We retain your information for as long as your account is active or as needed to provide services.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third parties that help us operate (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger or acquisition (with notice to you)
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at the information below.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze platform usage
- Improve performance
You can control cookies through your browser settings, though some features may not work properly without them.
7. Children's Privacy
ACED is designed for users of all ages. For users under 13, we recommend parental supervision. We do not knowingly collect personal information from children under 13 without parental consent.
8. International Users
ACED is operated from Uzbekistan. By using our platform, you consent to the transfer and processing of your information in Uzbekistan and other countries where we operate.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.